Return and Exchange Policy

Thank you for shopping with Blissful Creations! We hope you love your purchase. If for any reason you are not completely satisfied, please review our return and exchange policy below.

Return Eligibility

Time Frame: Returns are accepted within 7 days from the date of delivery.
Condition: Items must be returned in their original condition, including packaging, tags, and any certificates of authenticity.
Exceptions: Customized or personalized jewelry, are final sales and are non-returnable.

How to Initiate a Return

Contact Us: Email us at [email protected] to request a Return Authorization (RA) number.
Provide Details: Include your order number, the item(s) you wish to return, and the reason for the return.
Return Shipping: Pack the item securely and send it back to us by getting our address via email. Please use a trackable shipping service or purchase shipping insurance to ensure that we receive your return.

3. Exchange Policy

Time Frame: Exchanges are accepted within 7 days from the date of delivery.
Condition: Items must be in their original condition, including packaging, tags, and any certificates of authenticity.
Exchange Process: To exchange an item, contact us at [email protected] to request an Exchange Authorization (EA) number and details on the exchange process.

4. Refunds

Processing Time: Refunds will be processed within 3 business days after we receive the returned item.
Method: Refunds will be issued to the original payment method. Please note that shipping charges are non-refundable.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at [email protected]. We will provide instructions on how to return the item for a full refund or exchange.

6. Lost or Stolen Items

We are not responsible for lost or stolen packages during return shipping. Please ensure you use a secure shipping method and keep your tracking information.

7. Contact Us

For any questions regarding our return and exchange policy or to initiate a return or exchange, please contact us at:

Email: [email protected]
Social Media: @blissfulcreationsjewelry

Thank you for choosing Blissful Creations. We appreciate your understanding and cooperation.